Privacy Commitment

Data We Gather

We gather and manage various personal information types, including:

How Your Information is Used

Your personal information is utilized for these key purposes:

• Service Provision and Performance Standards:
  • We handle your vehicle rental bookings and agreements efficiently. This includes verifying your identity and confirming that you meet our rental criteria. We also support the collection and return of vehicles, along with processing payments, deposits, and any applicable charges. Your convenience and security are our priorities.
• Customer Communication for Contractual Obligations:
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Our Customers:
  • Assessing website traffic to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings.
• Legal Compliance and Obligations:
  • Adhering to applicable legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information

• Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are legally required to safeguard your data.

Your personal information is not sold to third parties.

Data Protection Standards

At Exeter Marsh Barton, we take the security of your personal information seriously. We employ various technical and organizational measures, including encryption, access controls, and secure server technology, to safeguard against unauthorized access or breaches. Regular security assessments reinforce our commitment to protecting your data, though it is important to recognize that no electronic storage method can guarantee complete security.

Data Storage Policy

At Exeter Marsh Barton Car Hire, we keep your personal information only for the duration required to achieve the specific purposes for which it was collected. This includes compliance with legal, accounting, or reporting obligations. The length of time we retain information depends on its nature and the context in which it was processed.

6. Your Rights and Choices

Your rights under UK data protection law

• Accessing Your Information: Obtain a copy of your personal information on file.

Contact us to exercise your privacy rights.

Cookies and Tracking Information

Our website employs cookies and related technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences directly through your browser settings at any time. This gives you control over the information collected during your visit.

Policy Changes

This Privacy Policy may be updated from time to time to align with changes in our practices or applicable laws. Any updates will be reflected on this page along with a new "Last Updated" date. We recommend checking this policy periodically to stay informed about how your information is managed.

Exeter Marsh Barton Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us: