Data Protection Policy

Data We Gather

We gather and manage various types of personal information, including:

How We Utilize Your Data

We collect your personal information for these key purposes:

• Service Provision (Contract Fulfillment):
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm compliance with our rental criteria. We coordinate the collection and return of vehicles, along with managing payment transactions, deposits, and any applicable charges.
• Customer Interaction (Legitimate Interest/Contract Fulfillment):
  • Delivering booking confirmations and essential rental details. Addressing your questions and offering customer assistance. Informing you about updates to our services or policies.
• Marketing Practices at Exeter Marsh Barton Car Hire:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you wish.
• Service Enhancement for Customer Benefit:
  • Assessing website traffic to refine user experience and optimize functionality. Conducting research to improve our vehicle fleet and service offerings.
• Legal Compliance at Exeter Marsh Barton Car Hire:
  • Adhering to legal, regulatory, and tax obligations. Mitigating fraud and safeguarding service integrity. Addressing conflicts and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information With

• Local Service Providers: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Measures

At Exeter Marsh Barton, we apply suitable technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our measures encompass encryption, access controls, secure servers, and routine security assessments. Despite these efforts, no method of internet transmission or electronic storage can guarantee complete security.

Data Storage Policy

At Exeter Marsh Barton Car Hire, we keep your personal information only for the time needed to serve the purposes for which it was gathered. This includes compliance with legal, accounting, and reporting obligations. The duration for which we retain data depends on the specific type of information and the circumstances surrounding its use.

Your Rights Explained

Your rights under UK data protection law are as follows:

• Access to Your Information: Obtain a copy of your personal information records.

Contact us using the details below to exercise your rights.

Cookies and Tracking Practices

At Exeter Marsh Barton, we utilize cookies and similar technologies to improve your browsing experience, analyze website traffic, and customize content. You have the option to adjust your cookie preferences directly in your browser settings, allowing you to control how we collect and use your data.

Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be published on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we manage your information.

Contact Exeter Marsh Barton

For inquiries regarding this Privacy Policy or our data practices, please reach out to us.